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If you change your mind about your purchase, please return items in a saleable, unworn and undamaged condition in its original packaging within 14 days of receipt. We will offer you a refund which will exclude postage costs. You will also need the receipt and proof of purchase.
Please allow up to 14 days for this to be processed from the day you return the item.
Please also note that items must be returned with all barcode tags and labels intact. We recommend any returns posted, are sent by recorded delivery as we cannot accept liability for items that do not reach us.
To start a return please contact us at nayabsfashion@outlook.com quoting your order number, name, items you wish to return and reasons for return. If your return is accepted we will send you instructions on where to send your package.
You can always contact us for any return question at nayabsfashion@outlook.com
Damages and issues
All items are quality control checked and inspected before shipping. Please check your order upon receipt and contact us so we can evaluate the issue.
Non-returnable items
Unfortunately, we can not accept returns on sale items.
Refunds
We will notify you once we have received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at nayabsfashion@outlook.com
